CenterPoint Energy is reminding customers of available payment options, assistance programs, and one-on-one support ahead of the Indiana winter disconnection moratorium ending on Sunday.

The company said more than 1,400 workers were on alert as multiple rounds of storms moved through the Houston area.

In this video, I show you all of the various different things that could cause your Hotpoint Dryer not to heat properly. There are 7-8 different major culprits that can cause it to either not heat or ...

The Ford Motor Company has announced that it has recalled nearly 850,000 of its Bronco and Edge model vehicles.

Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of Government Efficiency (DOGE) laying off thousands of Social Security Administration ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...