Maximus’ Evan Davis explains how agencies can unlock the data inside federal contact centers to deliver faster, more empathetic service at every touchpoint.
Whoever officially leads the government’s identity proofing service next could impact how millions of Americans interact with ...
Senate Democrats are introducing a bill to unwind a provision that would allow 10 of their GOP colleagues to launch lucrative lawsuits after having their phone records obtained by former special ...
New Hampshire officials are warning about a scam targeting recipients of benefits from the Supplemental Nutrition Assistance ...
Under a new agreement, federal agencies can access Perplexity Enterprise Pro for Government through a direct contract on the ...
Commerce Department proposes TP-Link router ban over Chinese security risks. Learn how this potential prohibition could ...
MADRID (AP) — The longest U.S. government shutdown on record is doing more than grind activities to a halt at home; an ocean away in Europe, local workers at U.S. military bases have started to feel ...
MADRID (AP) — The longest U.S. government shutdown on record is doing more than grind activities to a halt at home; an ocean away in Europe, local workers at U.S. military bases have started to feel ...
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