A Norwegian cruise director’s actions during a crisis proved that crew members are the unseen heroes of cruise vacations.

Crew member Chris Wong has just announced that after 12 years with the cruise line, he will be doing his final Royal ...

After my first cruise aboard Royal Caribbean's Wonder of the Seas, I wished I'd booked a different room and flight home.

A Royal Caribbean dining server is being called ‘Hero of the Seas’ after his quick actions removed multiple passengers from ...

Travelers aboard Royal Caribbean’s Symphony of the Seas praised one of the ship's waiters, Nitin Kumar, for his quick warning ...

Ports of call can get removed from cruise itineraries for a number of reasons — from severe weather conditions to port ...

A heroic Royal Caribbean waiter has received the Hero Award for his quick thinking, saving passengers from falling glass.

A large exterior tempered glass panel shattered on Royal Caribbean's Symphony of the Seas shortly after a port maneuver. But ...