As AI makes its foray into spam calling, how does one deal with the menace of spam and scam calls, which will only increase with AI's advent.

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

A 2023 layoff inspired Melanie Ehrenkranz to launch Laid Off, a newsletter to share all the things you want to spill about a layoff but can’t post on LinkedIn.

In this call center agent’s case, he only took breaks after his current call was over, but when his boss scolded him for not ...

Diners can enjoy Paranormal Pizza’s limited menu at Allentown cafe Jay’s Local while waiting for the new pizza location to open in Bethlehem.

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

Riot Games has revealed Waylay as Valorant’s new Agent 28, showcasing additional details about their abilities and more. Here’s everything we know so far about the character. When Valorant ...

In a YouTube demonstration, two AI agents engaged in a simulated customer service call regarding a hotel booking. Upon recognising that both were AI assistants, they abandoned traditional human ...

It is news that will shake Nonnatus House to its already much-shaken foundations. This week, Call the Midwife creator and showrunner Heidi Thomas hinted that the BBC’s gentle giant of a ...

Two AI agents recognized each other during a call and switched from human speech to a machine-only language called “Gibberlink” Gibberlink was designed by Meta engineers Anton Pidkuiko and Boris ...

What are the best Valorant agents? This Valorant tier list categorizes all of the game’s agents based on their potential effectiveness in the average match. The best agents in our book are those ...