The UK's largest energy supplier has been forced to refund customers after Ofgem found that over 34,000 prepayment meter ...

Octopus Energy has been forced to refund £1.5 million to customers following an Ofgem investigation. The nation's largest ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

An initial $12.14 billion investment is committed to Britain’s high-voltage electricity network, with a further $1.77 billion ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer accounts with Octopus between October 2016 and October 2023.

Octopus Energy is set to pay £43 to thousands of customers over billing errors. Ofgem has asked Octopus to pay £1.5 million to prepayment customers who had not received ‘final bills’ and to change its ...

The country’s power supply likewise suffers severely from infrastructural constraints. The grid is patchy, erratic, and ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...