Find the Google Play Store app
If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. The Play Store doesn't open or load any content If the Play Store won't open or load, or crashes frequently, try the steps at Play Store won't open or load .
Google Store Help
Official Google Store Help Center where you can find tips and tutorials on using Google Store and other answers to frequently asked questions.
Get Android apps & digital content from the Google Play Store
On your device, open the Google Play Store or go to play.google.com on a web browser. Search or browse for content. Select an item. Select Install or the item's price. Follow the on-screen instructions to complete the transaction and get the content. If you made a purchase before: Select your payment method with the Down arrow .
Request your Google Play refund
Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.
Visit the Google retail store in person
The Google retail store sells some of the items you can buy on store.google.com and shop.googlemerchandisestore.com. Purchases at the Google retail store are subject to availability. To find a store near you, go to the store locations page. Payment methods Accepted payment methods
Fix problems with the Google Play Store app
On your device's home or app screen, find the Google Play Store app. Touch and hold the Google Play Store app . Tap App info. At the top right tap More Uninstall updates. Review the info and tap OK. To reinstall Play Store app updates: Open the Google Play Store app . At the top right, tap the profile picture. Tap Settings About.
Find & buy Google Store products - Computer - Google Store Help
Important: Google Store orders can’t deliver to: Military (APO & FPO) and non-residential addresses, such as PO boxes or mail forwarding service addresses. Certain postal codes in some countries or regions that can’t be delivered to by carrier.
How to update the Play Store & apps on Android - Google Help
Open the Google Play Store app . At the top right, tap the profile icon. Tap Manage apps & device. Tap Manage, then find the app you want to update automatically. To open the app's "Details" page, tap the app. On the app's "Details" page, tap More . Turn on Enable auto update. When updates are available, the app updates automatically.
Cancel, pause, or change a subscription on Google Play
Open the Google Play app . Make sure you’re signed in to the correct Google Account. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan. Tap Manage subscription. Select the new plan you want to change to. Select a supported payment method. Tap Buy or Subscribe.
Get started with Google Play - Android - Google Play Help
Manage your Google Play settings; Manage devices on your account; Clear your search history; Ask a Google Play expert. The forum has an active community of experts who can help with Google Play. Browse previous discussions or post your question to get advice. Visit the Google Play Help Forum.