Interactive Voice Response (IVR) scam is a new method that scammers are using to steal your money. Beware of fake calls from scammers impersonating HSBC or HSBC Amanah. If you receive a call from an unknown number with a voice recording saying it’s from your bank with instructions for you to approve transactions, do not press any number and end the call immediately. Protect yourself from falling victim to scams. Make sure to follow our official HSBC Malaysia Facebook page for the latest updates.

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The struggle is real people… 😣 Have you ever felt like your voice disappears the moment you try to express your needs or say “no”? You just feel tongue tight. Like you’re constantly accommodating others, even when it hurts you? That’s not just “being nice” — it’s often a fawn response, a deeply ingrained trauma reaction. When we were young, we learned—consciously or not—that being agreeable, helpful, or quiet kept us safe, loved, or out of trouble. Over time, this survival strategy turns into p

Step-by-Step Guide: Setting Up #ivr in #Issabel for Efficient Call Routing