Service Quality Dimensions in Operations & Supply Chains
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Service Quality Dimensions in Operations & Supply Chains
Service quality in operations and supply chains is an umbrella term encompassing many layers of customer satisfaction. Explore each dimension of service quality, including time, completeness, courtesy, consistency, convenience, accuracy, and responsiveness.
3.9K viewsJan 6, 2016
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PPT - The Dimensions of Quality PowerPoint Presentation, free download - ID:9247117
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